Privacy Policy
Last updated: June 2026
Sagecom Inc. ("Sagecom," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, submit forms, participate in voice demos, schedule meetings, or otherwise interact with our services.
Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, phone number, company name, job title, and message content submitted through our forms.
- Business information: company size, industry, product interest, budget, timeline, and qualification responses.
- Support information: support ticket subject, description, category, priority, and reference numbers.
- Voice demo data: call metadata, duration, summaries, and outcomes from Healthcare AI voice demonstrations.
- Marketing attribution: UTM parameters, landing page URL, referrer URL, and similar campaign data.
- Technical data: IP address, browser type, device information, and usage analytics collected via cookies and similar technologies.
How We Use Your Information
We use personal information to:
- Respond to inquiries, demo requests, free trial sign-ups, and support tickets.
- Schedule and conduct product demonstrations and onboarding.
- Qualify leads and personalize communications based on your business needs.
- Operate, maintain, and improve our website and services.
- Send service-related communications, including calls and text messages where you have provided consent.
- Comply with legal obligations and enforce our Terms of Service.
Communications and TCPA Consent
When you submit a form that includes your phone number, you consent to receive calls and text messages from Sagecom at the number provided, including autodialed or prerecorded messages, as described in our Terms of Service. You may opt out of text messages at any time by replying STOP. Message and data rates may apply.
How We Share Information
We may share information with:
- CRM and sales tools: HubSpot and similar platforms to manage customer relationships.
- Analytics providers: Google Tag Manager, Google Analytics, and Microsoft Clarity to understand site usage.
- Security services: Cloudflare Turnstile for spam and abuse prevention.
- Service providers: hosting, email, and voice technology vendors who process data on our behalf under contractual obligations.
- Legal requirements: when required by law, regulation, or valid legal process.
We do not sell your personal information.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Form submissions are stored in our internal database and synced to HubSpot CRM where configured.
Cookies and Tracking
We use cookies and similar technologies to analyze traffic, measure marketing performance, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Security
We implement reasonable administrative, technical, and organizational measures to protect personal information, including encryption in transit (HTTPS), access controls, spam protection, and secure API authentication. No method of transmission over the Internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us to request deletion.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at info@sagecominc.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Email info@sagecominc.com or call 1-866-724-3866.
