Ideal for: Enterprises, franchises, multi-location groups
Feature Comparison
Feature
Virtual Office
Cloud PBX
Connect AI
Growth AIMost Popular
Intelligence AI
Included Extensions
1
2
2
5
10+
Business Phone Number
Automated Attendant (IVR)
Mobile App
Music On Hold
Voicemail
Voicemail-to-Email
Unified Communications (Follow Me)
Call Forwarding
Call Waiting
Caller ID
Hunt Groups
Domestic Outbound Calling
Usage-based
Unlimited
Usage Based
Usage Based
Usage Based
International Outbound Calling
Usage-based
Usage Based
Usage Based
Usage Based
Usage Based
Ring Groups
Call Routing
Call Transfer
Call Recording
Presence & Status
Business SMS
Desktop Application
Basic Reporting
Free On-Net Calling
Free On-Net Transfers
AI Virtual Receptionist
AI Call Answering
AI Appointment Scheduling
AI Lead Qualification
AI FAQ Responses
Basic
Advanced
Advanced
AI Call Summaries
AI Call Transcript
CRM Integration
Advanced
AI CRM Notes
Multi-Location Support
Priority Support
AI Analytics Dashboard
Dedicated Account Manager
Custom AI Workflows
API Access
White-Glove Onboarding
Included AI Minutes
—
—
500
1,000
Custom
AI Overage Rate
—
—
$0.50/min
$0.35/min
$0.10/min
Frequently Asked Questions
Yes. Included AI minutes are pooled across the account.
Additional AI usage is billed at the plan-specific overage rate.
Yes. Additional extensions can be added to any plan for $20/user/month.
Yes. Plans can be upgraded at any time as your business grows.
Growth AI includes priority onboarding support. Intelligence AI includes dedicated white-glove onboarding.
Virtual Office is designed for individuals and very small businesses that need a professional business phone presence without a full phone system. It includes a business number, one extension, auto attendant, voicemail, mobile app, and essential call handling features. Cloud PBX is a complete business phone system designed for teams with multiple extensions, advanced call routing, ring groups, call transfers, call recording, business SMS, desktop applications, reporting, and collaboration features. Virtual Office is best for consultants, freelancers, startups, and home-based businesses. Cloud PBX is best for small and medium-sized businesses with multiple employees, departments, or locations.